Many passport delays occur because of simple application errors.
Careful preparation helps prevent these problems.
The most common issues involve forms, documentation, and photos.
Applicants must use the correct application form.
Common mistakes include:
• attempting to renew a passport when Form DS-11 is required
• submitting the wrong form for a lost or stolen passport
• using Form DS-82 when the applicant is not eligible for renewal
If you are unsure which form applies, see:
→ DS-11 vs DS-82 Passport Application Forms
New passport applications must include proof of U.S. citizenship.
Acceptable documents may include:
• certified U.S. birth certificate
• previous U.S. passport
• certificate of naturalization
Missing documents will delay processing.
Passport photos must meet strict requirements.
Common problems include:
• incorrect photo size
• improper background
• shadows or poor lighting
• facial expression issues
For full requirements, see:
→ Passport Photo Requirements
Applications submitted using Form DS-11 require an in-person acceptance appointment.
Problems can occur when:
• identification does not match the application
• required documents are missing
• the application is signed before the acceptance agent instructs the applicant to sign
Acceptance agents must follow specific procedures when reviewing passport applications.
Applications may be delayed when:
• required fields are missing
• information is entered incorrectly
• supporting documents do not match the application
Carefully reviewing the application before submission helps prevent delays.
Most passport delays are preventable.
Applicants who carefully review their forms, documents, and photos before submission reduce the risk of errors that can slow passport processing.
Proper preparation helps ensure that applications meet passport agency requirements before submission.
If you are preparing a passport application, review the appropriate instructions before submitting your documents.
→ New Passport Instructions
→ Passport Renewal Instructions
→ Child Passport Instructions
→ Lost or Stolen Passport Instructions
Understanding the requirements in advance helps prevent the most common passport application errors.