For Individuals who:

• Have a lost, stolen, or damaged passport,
• Have a passport that was issued more than 15 years ago,
• Have a most recent passport that is damaged or mutilated, or
• Have a most recent US passport that was issued prior to their 16th birthday.

I. Proof of Citizenship

To prove citizenship, you can provide a certified birth certificate, naturalization certificate, or old passport.

If you need to order a birth certificate or other vital record, you can do so here: order a birth certificate.

II. Proof of Identification

Either a current and valid driver's license or a state ID, both featuring a photo, that has been in effect for at least a year.

If you lack both of these forms of identification, you will need to provide Supplemental Identification.

Applicants who are 16 years old must have one parent co-sign their application.

Applicants who are 17 years old may need one parent to co-sign if they have not possessed a driver's license or state ID for the past year.

III. Photo Requirements

One passport photo with a white background, measuring 2×2. Eyeglasses are not permitted in the photo.

Ensuring that your passport application is not delayed, it is crucial to carefully review the Photo Requirements. Rejected photos are the most common reason for passport processing delays.

To find a Photo Store near you, click here.

IV. DS-11 Passport Application Form

Please follow the steps below to complete the form:

1. Complete the DS-11 form online and print it.
2. Make sure the required 2-D barcode is printed on the top left margin.
3. Use two separate pages to print the form (not back to back).
4. Sign the form with your original signature before meeting with an Acceptance Agent.
5. Hand-written applications will not be accepted, so please avoid writing by hand.
6. When printing the form, only print pages 5 and 6 twice. You may discard the first four pages of instructions.

Print two copies of your typed DS-11 form. One copy needs to be executed and endorsed by the Acceptance Agent, then sealed in a government envelope. The second copy should be clipped to the outside of the sealed government envelope or placed inside the FedEx envelope. In case the applicant has lost a valid passport, please also complete the DS-64 form. Please consider if you have applied for and lost a passport within the last ten years.

IMPORTANT: One DS-11 Passport Application Form must be sealed INSIDE the government envelope by the Acceptance Agent. Always double-check that the departure date on the DS-11 form matches the departure date on the travel itinerary or travel evidence.

V. DS-64 Form – Report Lost, Stolen, or Damaged Passport

To report a lost or stolen passport, the applicant must complete a DS-64 form and provide details on how, when, and where it was lost. If additional space is needed, an extra piece of paper may be used for explanation.

VI. Authorization Letter

Please complete one (1) Letter of Authorization with original signatures.

IMPORTANT: The Letter of Authorization (LOA) must be filled out and signed by the applicant in black ink. The LOA should be placed inside the Government envelope. The name of the courier company is required by the government and should be printed or written in black pen on the line above where you sign your name.

VII. Proof of Departure

Please provide a computer-generated flight itinerary from the airline or a travel agency, a copy of your airline ticket, or a corporate letter if you're traveling for business. The proof of departure should be within 2 weeks, unless you require a visa. In that case, the proof of departure can be within 4 weeks. Remember to attach two copies of the proof of departure to the outside of the sealed envelope and inside the FedEx envelope.

*** Passport Condition

IMPORTANT: If you are submitting a damaged passport for replacement, please include a signed statement to the US Department of State explaining the condition of the passport.

VIII. US Government Fees

For adults, the payment to the US Department of State is $211.36. You can pay with a Bank Check or a Money Order. Make sure to print the name and birthdate of the applicant on the Memo Line of the Money Order or Bank Check. Personal Checks are not accepted. The $211.36 payment includes return Priority Mail to the address on your application, as well as Overnight Shipping and Tracking.

In addition, a separate $35 payment is required in any form and should be made to the Acceptance Agent at the post office or courthouse.

Please Note: If you are using the 2-5 Days Urgent Service in San Francisco, you can only write a $190 Personal Check to the US Department of State if your name and birthdate are printed on the check and match the information on your application. Otherwise, you must use a US Postal Money Order for $190. Print your name and birthdate on the Check or Money Order. Passports in San Francisco can be picked up at Will Call and will be shipped with FedEx for $50.00.

XI. Call to Reserve a Courier, Make Payment, and Receive the Shipping Address

To reserve an appointment with a courier at the Passport Agency for your application, please call (800) 238-6662.

Payment must be made to 48 Hour Passport by credit or debit card only. In order to reserve a time slot with the US Passport Agency, please provide your credit card information. Keep in mind that this payment is non-refundable, as the Passport Agency has limited reservations. Payment is required to secure your reservation and guarantee expedited service. It's important to note that eligibility for a passport is determined by the US Passport Agency based on proof of citizenship and compliance with the provided instructions.

How quickly do you need your US Passport?

For urgent processing within 2-4 days (plus shipping time), the cost is $499, plus a $21 credit card processing fee.

For rush processing within 5-15 days (plus shipping time), the cost is $399, plus a $21 credit card processing fee.

For safe processing over 3 weeks (plus shipping time), the cost is $299, plus a $21 credit card processing fee.

Please be aware that processing and shipping times are based on business days. Additionally, the State Department and Government fees are not included in the prices mentioned above.

X. Visit an Acceptance Agent

To begin the passport application process, you will need to visit an Acceptance Agent (AA). The AA is located at designated offices such as post offices or courthouses.

To find the nearest Acceptance Agent to you, whether it be at a post office, courthouse, or library, please check here.

What happens at the AA office?

During your visit to the AA office, the following tasks will be completed by the Acceptance Agent:

1. You will sign the DS-11 Passport Application form, and the Acceptance Agent will then countersign and stamp it.
2. The Acceptance Agent will record information from your driver's license and attach a photo of you to the DS-11 form.
3. The Acceptance Agent will insert the Letter of Authorization and a $211.36 Bank Cashier's Check or Money Order into a Government Envelope.
4. If applicable, the Acceptance Agent will also insert a copy of your flight itinerary or a business letter into the Government Envelope.
5. Once all these tasks have been completed, the Acceptance Agent will hand the sealed Envelope to you. It is important to inform the Acceptance Agent if you plan to use a courier service for the "Hand-Carry" of the sealed envelope.
6. The "Hand-Carry" rule is outlined in the Acceptance Agent's rulebook, which they can refer to if unfamiliar with the rule. The purpose of the "Hand-Carry" is to expedite the passport application process.
7. You will then need to FedEx the sealed Envelope and photocopies to the Courier.

XI. Items In Sealed Government Envelope

The original documents, such as the certified birth certificate, naturalization certificate, and/or old passport, are enclosed in the SEALED GOVERNMENT ENVELOPE. These documents will be returned along with the new passport.

The items included in the sealed government envelope are as follows:

• DS-11 Passport Application that is signed and completed with a 2D Bar Code.
• Completed and signed DS-64 form.
• Certified Birth Certificate, naturalization certificate, or old passport.
• Copy of the front and back of your driver's license or state ID.
• One Client Letter of Authorization that is filled out and signed.
• Travel itinerary or company letter.
• One (1) photo.
• Bank Cashier's Check or Money Order made payable to: US Department of State for $211.36.
• Applicant's name and birthdate must be printed on the check.

Please ensure that the STAMPED SEAL on the envelope remains intact and unbroken. Tampering with or breaking the seal will render the application void, requiring you to start the process again.

Please note that the extra copy of the DS-11 and payment to 48 Hour Passport should NOT be included inside the sealed envelope. Keep the DS-11 copy separate from the AA who seals the envelope. The second copy of the DS-11 should be placed outside the Sealed Envelope but inside the FedEx envelope.

The copy of the unsigned DS 11 can be paper-clipped to the OUTSIDE of the SEALED Government Envelope. It must be included in the FedEx envelope for 48Hour Passport.

XII. FedEx Shipping

Here is a final checklist for overnight FedEx shipping:

1. Ensure you have a properly sealed envelope for the U.S. Passport Service.
2. Include a second copy of the unsigned DS 11 form with the bar code on the top left margin.
3. Include one copy of your travel itinerary or a company letter.

IMPORTANT: Use the appropriate-sized FedEx envelope or box to securely and safely ship your sealed government envelope and three copies.

For the shipping address to the 48Hour Passport courier and detailed shipping instructions for FedEx, please call (800) 238-6662. Remember, do not use USPS or UPS for this shipment.